Support email contact

[Jopke]

There is this email address to contact Oscraps... support@oscraps.com, where you can mail to if you are in need for some support, right!? So if you have problems with an order you have payed money for, that's the place to go, right?

Why isn't anyone answering my emails I've send in the last month?

Well if this isn't going to help me to get in contact with some O-people! What do I have to do????

 

[timounette]

You can send a PM to Vicky !

 

[Ellen]

sorry the support email did not support you Jopke . The quickest way to get Vicki is to mail her at: Vicki at oscraps.com
I hope you get it sorted soon.

 

[petey111]

Sorry Jopke! There are several times when Vicki has found emails to support in the Spam filter. Don't ever feel afraid to let us know if you haven't heard back within a weekish of your email! We always want to take care of our people!!! We'll make sure Vicki sees this and gets to you!

 

[clarabear]

I've directed Vicki to this thread. Like they said above...occasionally the emails get lost in the junk mail folders. She'll get back to you as soon as she's able.

 

[VickiStegall]

I found you, Jopke, and you have mail. Please let me know if there is anything else I can do.

 

[timounette]

Great ! Vicky is also here for helping !!!!

 

[Jopke]

Yep... I got mail! Thank you!

 

[debby todd]

I see all these wonderful people doing pages in support of a challenge. My question is where do you find the original challenge and instructions? I feel this should be real easy, but ... one I was particularly interested in is Anna Aspen's color challenge. Could you direct me to the instructions on this challenge? Thanks, Debby

 

[petey111]

Hi Debby -

All of our Challenges are featured in the Challenge Me subsection of the forum. Anna's challenges are in the Designer Challenges spot because they are run by her and her team. Here's a link to that exact spot: https://ozone.oscraps.com/forum/forumdisplay.php?f=231

It looks like her team has their weekly Lift challenge going and the Coloring with Glows challenge. Here is the direct link to the Coloring with Glows challenge: https://ozone.oscraps.com/forum/showthread.php?t=29869

They will be able to answer any questions you have and link you up to what you need!!

 

[debby todd]

url

i was going to join the ladder challenge, but for the life of me, I don't know where to find the "url". help

 

[dlhoffer]

The daily threads for the Ladder Challenge are all within the Designer Challenges section Debby. You can find that subforum here: https://ozone.oscraps.com/forum/forumdisplay.php?f=231

And here are the individual threads...

Day 1: https://ozone.oscraps.com/forum/showthread.php?t=30077
Day 2: https://ozone.oscraps.com/forum/showthread.php?t=30084
Day 3: https://ozone.oscraps.com/forum/showthread.php?t=30091
Day 4: https://ozone.oscraps.com/forum/showthread.php?t=30097

If you are looking for them from the main forum page, start with the "Challenge Me" section of the forum, then "Designer Challenges" within that, then the individual challenge threads are within that section.

Hope that helps!

 

[debby todd]

Basic Help

I need to find a place where I can get assistance with:

1. Adding a link
2. Adding a photo to a thread
3. Adding a link to your photo in the gallery.

I have tried, researched, and yet when I add the link after my product -- either I get the entire link typed out; or, I get a [ link ] that goes no where.

thanks,
Debby