Oscraps
Site Slow
- Thread starter Norma
- Start date
It's super slow - even on the back-end. I've reported it to Vicki S. Thanks for mentioning it!
I couldn't open the gallery yesterday directly at all. A couple of times it appeared to open, but just showed a blank page. So, I tried opening the forum first, then went to the gallery, and that worked. I keep a link on my desktop to the gallery, forum, and store. Today the gallery is opening fine for me.
The problems seem to be intermittent. I've let Vicki S. know, so she's working on it.
When I went in yesterday evening to comment on the layouts that Vicki S had chosen for Monday's newsletter because I had an eye issue, I ran into some weird gallery delays, but it was only on the first few, then everything was fine. Yeah, you never know when weird slow stuff is going to happen, I guess.
I have to say, our guidelines state that it is supposed to be 600x600, but TONS of people do 800x800...I could totally see that affecting the gallery, which the gallery is usually where I have the most issues
Edited to add that I KNOW this, because I am doing the layouts for the newsletter. Anyone reading this, PLEASE do 600x600, you will help the server, and you also help ME because I don't have to resize your layout on the newsletter side
A few less steps for me, but BETTER for Oscraps' space 
I have to say, our guidelines state that it is supposed to be 600x600, but TONS of people do 800x800...I could totally see that affecting the gallery, which the gallery is usually where I have the most issues
Edited to add that I KNOW this, because I am doing the layouts for the newsletter. Anyone reading this, PLEASE do 600x600, you will help the server, and you also help ME because I don't have to resize your layout on the newsletter side
A few less steps for me, but BETTER for Oscraps' space
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Thank you everyone for letting us know you're having issues. I've been working with the server host for days but since it's so intermittent, it's not easy to track down. We are working on it, I promise!
800x800 is in the gallery guidelines here... I guess this is because most designers want 800x800...I have to say, our guidelines state that it is supposed to be 600x600, but TONS of people do 800x800...I could totally see that affecting the gallery, which the gallery is usually where I have the most issues
The site seems to be working fine for me... I usually don't have issues with Oscraps...
Yeah, I was just texting with Vicki and she told me she had upgraded it to that...but on the main gallery it still says 600x600, and that is all that I have seen since I have been working on the layouts for the newsletter...sorry...LOL It DOES help the server if y'all can do smaller...just sayin'
If certain designers want larger, maybe email them? And for me, 600x600 is all I need when doing my own ads or newsletter...I don't know what the other designers are using the larger layouts for...maybe they do larger than 600x600 in their newsletters...not sure
scrap-genie
Well-Known Member
Yeah, I was just texting with Vicki and she told me she had upgraded it to that...but on the main gallery it still says 600x600, and that is all that I have seen since I have been working on the layouts for the newsletter...sorry...LOL It DOES help the server if y'all can do smaller...just sayin'
And for me, 600x600 is all I need when doing my own ads or newsletter...I don't know what the other designers are using the larger layouts for...maybe they do larger than 600x600 in their newsletters...not sure
The size difference (600x600 or 800x800) really makes a difference to me as my (small) monitor does NOT show the whole image of the larger size. I really wish it weren't what people use. But whatever is needed I guess.
It depends on what the designer wants to use the layout for, if they are using it for things like videos etc sometimes the size required can be 1500x1500.Yeah, I was just texting with Vicki and she told me she had upgraded it to that...but on the main gallery it still says 600x600, and that is all that I have seen since I have been working on the layouts for the newsletter...sorry...LOL It DOES help the server if y'all can do smaller...just sayin'
And for me, 600x600 is all I need when doing my own ads or newsletter...I don't know what the other designers are using the larger layouts for...maybe they do larger than 600x600 in their newsletters...not sure
In the gallery people have the choice of posting 600x600 or 800x800 (but those need to be kept to under 200kb) as per the guidelines. There is a reference to 1000x1000 on the screen when uploading a layout but that can't be changed by us so it's a customisation which would cost money to do so. All of that is addressed in the Guidelines which everyone should be reading before posting, the link to the guidelines is on the main Gallery screen.
IMHO I think the intermittent slowness is not so much connected to the size of the layout but more so to the current conflicts happening in the world which in turn would certainly would be impacting numerous internet providers worldwide as well.
wow. I did not noticed.
I'd forgotten about this until just now, when it happened again, so I thought I should mention it. Is anyone else having this problem? There are two little beating hearts in the Smilies I love, a pink one and a red one. Once in a great while, I can use them with no problem, but most of the time when I add one of them to my comment and click Post Reply my reply just sits there, lines running across the page like it's trying to post, but it doesn't. Then I try it again, refreshing the page, and same thing. So, I have to close out the page, and come back and try it again. Sometimes it posts, but most times it doesn't and I just give up, delete the heart, close out the page, come back and post again. Often, once I try the blinking hearts, I literally have to go away and come back fifteen minutes or so later for the site to even open for me, and then complete the reply. I try not to use the smilies anymore, but I forget and do it, then go through this all over again. It happens here in the forum threads, and in the gallery too. This is the only site where I have any such problems, so I know it isn't my computer.
Maybe we should try removing those two smilies!
is it these 2?edited to add that this just loaded instantly for me, so it might not be that.
I don't have any issues with the smilies...it is usually just the gallery sometimes taking a while to load...Maybe we should try removing those two smilies!
edited to add that this just loaded instantly for me, so it might not be that.
Yes, Vicki. Those are the two smilies I was referring too. But, it looks like they work fine for you and Jenn. I can't open the gallery at all right now, directly, have to go there through the forum. The delays seem random, but thought I'd share about the smilies, just in case. I don't seem to have any problems with any of the other smilies, just those two.Maybe we should try removing those two smilies!
edited to add that this just loaded instantly for me, so it might not be that.
I really don't know much about this kind of stuff, but would clearing cookies help? So basic, I know...lol I only ask because I know being able to load other sites, parts of sites, in the past, that was what I have seen being suggested for people to do 
It's on the Server side Jenn. I got error messages (on the xcart side too) that I sent along to V.I really don't know much about this kind of stuff, but would clearing cookies help? So basic, I know...lol I only ask because I know being able to load other sites, parts of sites, in the past, that was what I have seen being suggested for people to do