Oscraps

*Updated Oct 2023* Using Coupons in the Store

wombat146

ONA - Administrator
CHEERY O
Hi everyone, here are the steps you need to do in order to make sure that your coupon works correctly.


Also, please note that when using any coupon, the following exclusions will apply:
***Exclusions: Not valid on bundles or commercial use items. Not valid during store-wide sales.***




Step 1: Sign into your store account.


Step 2: Find the product you wish to purchase with your coupon and click the Add to Cart button.

add-to-cart.jpg



Step 3: Click the VIEW CART on the next screen that appears.

view-cart 2023.jpg


Step 4: On the this next screen add your coupon code (area indicated by red outline below). Then click the Submit button.
(Note: It is a lot easier to copy and paste your coupon code, rather than typing it here as the code as to be exact, spaces and all.)


add-coupon.jpg


Step 5: After clicking the Submit button the coupon should now be applied to your order. You will see a little message at the bottom of your order with a red tick next to it (outlined in red below), to let you know that the coupon has been applied.

coupon-has-been-applied.jpg


Step 6: You can now proceed to the Checkout to complete your order.

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Applying your code at the Checkout:

If you forget to put your code in, at Step 4 above, then you can enter your code on the Checkout screen as shown below:


checkout-screen.jpg

Enter your code (copy and paste it) and CLICK the little arrow to apply the coupon to your order.

After clicking the arrow, your order should now reflect the coupon discount, proceed as you would normally to complete your order. If it doesn't show the discount, the coupon code has NOT applied. Do not check out or you will be charged the full price without the discount. Be sure that you've clicked that little arrow next to the box.


ALWAYS tick that little "I agree to the terms......" acknowledgement, whether you use a coupon or not.



If the coupon does not work for any reason, please let the person who sent it to you know that you are having problems, and let them know what the error message is saying ie. "Expiry date error; or not valid; etc " so that we can get it fixed for you.


Any questions? then please ask away here. :)

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