Rita (Blue Flower Art)
Designer at the O
On 14 February I bought Christina Renee's hand made embroidered frames.
One of the frames is faulty. It is not transparent which makes it a bit useless.
I wrote to her on facebook straight away and let her know of the problem and to provide a replacement.
I heard nothing back so I mentioned the problem to Oscraps admin. Admin replied a few days later that it would be fixed.
Well... I'm still waiting. I wrote again to Oscraps admin a couple of days ago and have heard nothing back.
What is my next step? Do I lodge a paypal dispute? Do I wait longer? Frankly, it's been 2 and a half weeks since I bought the frames and contacted the designer, I would have expected it to be fixed before now.
I would appreciate some advice on what to do next.
Thanks
One of the frames is faulty. It is not transparent which makes it a bit useless.
I wrote to her on facebook straight away and let her know of the problem and to provide a replacement.
I heard nothing back so I mentioned the problem to Oscraps admin. Admin replied a few days later that it would be fixed.
Well... I'm still waiting. I wrote again to Oscraps admin a couple of days ago and have heard nothing back.
What is my next step? Do I lodge a paypal dispute? Do I wait longer? Frankly, it's been 2 and a half weeks since I bought the frames and contacted the designer, I would have expected it to be fixed before now.
I would appreciate some advice on what to do next.
Thanks
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