Display problem

[Dady]

Have you ever had this problem? The Oscraps website now displays like this for me (very small in the middle of a large page).



Has this ever happened to you? What can I do to get the site working properly again? I use Google Chrome as my browser, I have an iMac and a MacBook Pro, and I have the same problem on both computers, but only with the Oscraps website.
Thank you in advance for your help.

 

[prospurring]

Hi, Geraldine/@Dady! That's strange -- that it's happening and only on the one site. Hmmm... it's acting like you're viewing it from a phone, even though your display is larger. Here are some things to try:

• Refresh the page.
• Reset the zoom by pressing Cmd+0 (zero) or click the 3 stacked dots in the upper right corner, look for Zoom and set it to 100%.
• Clear the cache & cookies: click the 3 stacked dots in the upper right and go to Settings > Privacy and Security (may have to click on hamburger icon at left to see this option) > Site Settings > View permissions and data stored across sites. Then look for the line for Oscraps.com and click the trash can icon for just that line. That will delete the cookies for just Oscraps.com, causing them to have to set again when you next come to Oscraps.
• Or, restart your computer.

Maybe one of these will fix it?

 

[Dady]

Oh Anne @prospurring thank you, thank you, you're my savior! I pressed Cmd+0 and zoomed to 100%, and miraculously, I have the full page. Finally, I can enjoy browsing Oscraps again.

 

[wombat146]

@Dady @prospurring How wonderful Geraldine!!! yay!!! So happy everything is working now!!
Thanks Anne for helping with that, I just had no clue!!!

 

[prospurring]

Yay! Geraldine/@Dady, I'm so glad that it's "back to normal" for you!