I was MADE to change to a Mac by my DH about 4 yrs ago. I had never even seen a Mac prior to this, much less used one. So I was rather resistant and not a very willing student. However, quite apart from it's beauty, which is not in dispute even from die hard PCers, I plugged it in and turned it on from scratch without an iota of help from (very techie) DH. OMGoodness - I couldn't believe it was so simple to use. And it's gone on being simple. And quick (until I permanently plugged in a Time Machine backup EHD). Software loads unbelievably simply. Things download into one really obvious place - the one and only folder called Downloads.
BUT: it's not true that Macs never crash. They can do, but hardly ever. The 3rd party software, however, can & does crash. I particularly have trouble with PSE V8 and MS Word & Excel. - I get the Microsoft stuff crashing - Mac being diametrically opposite to where Microsoft is coming from (spot the ex-MS employee!), but Adobe originally wrote their software for Macs so it really annoys me that this crashes so often. Having said that, my Adobe Lightroom has never crashed. However, as these are the only software products I use on a regular basis, I reckon I don't use other items enough to fairly test them. Another thing.....Macs are not a cheap option by any means. And yes, I did have to rebuy my software.
Bottom line - would I go back to a PC? No. I love my Mac - and I truly hate my DH's PC when I use it. I can never find anything on it - there are so many drives, and several folders with the same name and I just find it HUGE in terms of file structure, and indeed physical size. And it makes a horrible noise. My Mac is neat, quiet and very pretty! And as a result of being a Mac user, I now have an iPod & an iPad. Love, love, love them all.