Wow, this summer went fast. Last day of Aug, and flipping the calendar tomorrow is gonna be rough. Last week I was feeling pretty decent and wanted to get stuff done. For the most part, I did get a lot done. Yesterday I was kinda not feeling so good and as of right now, I am feeling even worse. I am finishing up my second week off of Rocephin and it really hits me hard. OTOH-- It is good to know that it is working. OTOH- I am totally freaked out about when I need to stop it for good. I know that having a PICC line isn't good really long term and I have had one in for the better part of 2 years now. Maybe after the next 2 rounds of this I will be feeling better. I can only hope.
I feel like such a downer!
Yesterday, I did a bunch of paperwork and filing. I got yet another letter from the Healthcare.gov Marketplace saying that I needed to provide additional information on my income. You know-- the one that doesn't exist. I had been on the phone several times over the last couple of months with them, and on Aug. 10, I called to confirm that they actually did have the info that they needed and was told, yes it is there. I called yesterday and spoke with the most unhelpful, rude Customer Service Rep. Every other time that I had to call over the last 2 years, the people that I spoke with were nice, helpful, apologetic when things went wonky. A lot of the time, I would end up joking with them.
I am so used to fighting with ins co's that I had all of my notes in front of me. When he asked how he could help, I said that I had an issue with income verification, and that it might be easier for him to open my account since it was complicated. I told him that it might make more sense is he could see what I was talking about. Then I gave him my application number so all he had to do was put that in. That didn't seem to sit well with him, but I plugged along with my timeline.
He kept insisting that I needed to submit income verification, even though I told him that I didn't have an income, did not receive unemployment/disability/pay stub. That I could not provide him with income that does NOT exist. I told him to look at the record form July 25 when I successfully uploaded the letter from Gary, stating that he was the sole source of income for me. That was verified during my Aug 10 phone call. He said that these things take time to process. I said tyhat it had been processed but I am still getting letters requiring more income verification. He kept talking over me saying the same thing, that until I get a letter saying that my income ver. was resolved I needed to send it in. I finally yelled at him saying that I had NOTHING TO SUBMIT! And that they already had the letter to PROVE IT!!!!!
I gave up, told him that he was not hearing a word that I was saying and that I wanted to speak to his supervisor.
He says that he will place me on hold and then guess what happens...
Any guesses?
I know you all know what happened. Disconnected.
Then I yelled. Loudly and cursing-ly. A lot. And then a bit more.
After I chilled out, I decided what I was going to do. I was goin g to print out all of my household income (Gary's SS Disability letter/Cait and Scott's pay stubs) and the letter that Gary wrote stating that I have no income. I am going to mail them hard copies and submit them all online and they will have more "proof" than they need. Let my "file" get so big, dammit. They have ALL of this already, but they want more? FINE!!!!!
ooooh boy! I think I needed to get all of that out.
So that was yesterday. Today I am going to get all of those papers in the mail, and then I have to apply for our Home Heating Assistance again. As long as I have all of the paperwork out, I might as well make all of the copies at once. (PS: I know that it is an internet meme of sorts that anyone can get free healthcare/assistance whether they are here legally or not-- but I will say from experience, it is not, not at all.)
Then I will try to get to the lake for one last time.
I hope that all of you have wonderful days! I am sorry that I can't do personals, I want to catch up with all of you. I did read the weekend thread and am sending good happy thoughts to all of you!!!
I feel like such a downer!
Yesterday, I did a bunch of paperwork and filing. I got yet another letter from the Healthcare.gov Marketplace saying that I needed to provide additional information on my income. You know-- the one that doesn't exist. I had been on the phone several times over the last couple of months with them, and on Aug. 10, I called to confirm that they actually did have the info that they needed and was told, yes it is there. I called yesterday and spoke with the most unhelpful, rude Customer Service Rep. Every other time that I had to call over the last 2 years, the people that I spoke with were nice, helpful, apologetic when things went wonky. A lot of the time, I would end up joking with them.
I am so used to fighting with ins co's that I had all of my notes in front of me. When he asked how he could help, I said that I had an issue with income verification, and that it might be easier for him to open my account since it was complicated. I told him that it might make more sense is he could see what I was talking about. Then I gave him my application number so all he had to do was put that in. That didn't seem to sit well with him, but I plugged along with my timeline.
He kept insisting that I needed to submit income verification, even though I told him that I didn't have an income, did not receive unemployment/disability/pay stub. That I could not provide him with income that does NOT exist. I told him to look at the record form July 25 when I successfully uploaded the letter from Gary, stating that he was the sole source of income for me. That was verified during my Aug 10 phone call. He said that these things take time to process. I said tyhat it had been processed but I am still getting letters requiring more income verification. He kept talking over me saying the same thing, that until I get a letter saying that my income ver. was resolved I needed to send it in. I finally yelled at him saying that I had NOTHING TO SUBMIT! And that they already had the letter to PROVE IT!!!!!
I gave up, told him that he was not hearing a word that I was saying and that I wanted to speak to his supervisor.
He says that he will place me on hold and then guess what happens...
Any guesses?
I know you all know what happened. Disconnected.
Then I yelled. Loudly and cursing-ly. A lot. And then a bit more.
After I chilled out, I decided what I was going to do. I was goin g to print out all of my household income (Gary's SS Disability letter/Cait and Scott's pay stubs) and the letter that Gary wrote stating that I have no income. I am going to mail them hard copies and submit them all online and they will have more "proof" than they need. Let my "file" get so big, dammit. They have ALL of this already, but they want more? FINE!!!!!
ooooh boy! I think I needed to get all of that out.
So that was yesterday. Today I am going to get all of those papers in the mail, and then I have to apply for our Home Heating Assistance again. As long as I have all of the paperwork out, I might as well make all of the copies at once. (PS: I know that it is an internet meme of sorts that anyone can get free healthcare/assistance whether they are here legally or not-- but I will say from experience, it is not, not at all.)
Then I will try to get to the lake for one last time.
I hope that all of you have wonderful days! I am sorry that I can't do personals, I want to catch up with all of you. I did read the weekend thread and am sending good happy thoughts to all of you!!!
