Not the file wasn’t on the hard drive ir it was but not showing in the scratch disk area?

ok.. do this. open a file from within PSE, save it with a new name to somewhere on the EHD. Leave PSE open and then go to the EHD in Finder to see if it’s there. Then go back to PSE and see if the EHD shows in the Scratch disk area.

Do you see the file you tried to save to the EHD from within PSE? your drive is definitely working because you have files there, but we’re trying to see if PSE knows the drive is there.

Did you actually save the file to the EHD? The research I read said that we need to test if PSE can actually write (save) a file to the EHD.

@AK_Tracy — sorry I haven't gotten back to you sooner —I've been trying to do some research on this issue. When you have a minute, please take a screenshot of what you see in the Performance Tab of the Settings. It's right above the Scratch Disk tab. Then, let's do a bit of troubleshooting. Do...

Hi Tracey! Let me see if I can help. Can you tell me how much RAM (memory, not hard drive space) your Mac has and which version of PSE youn use? Also, please attach a screen shot of the dialogue box you get when you go to the Main Menu Photoshop Elements>Settings>Scratch Disk. In case you...

Thank you @Cherylndesigns and @twinsmomflor

You're very welcome!

Thank you!

Subscribers to my email list get a coupon for additional savings on my Artful Memories Today Mega Bundle! Subscribe here and I'll send the coupon right away! In additional to the Mega Bundle itself (on sale for 50% off), I've unbundled it so you can purchase the individual collections or the...

One of the most bizarre movies ever made, but so much fun we've watched it several times, Certain substances which are 100% legal here in California made the experience even more enjoyable. [giggle]

Experimenting with my new portrait transfers — I create them from vintage images (no AI) to to mimic the effect you get when you use a gel medium to transfer a paper image to your physical art work. During that process, some of the image gets rubbed away and the result is a wonderful, faded and...

Love this!

Awww ... thank you so much! You made my day!

You're too cute! So happy I could help! And btw, if you end up using tags, you can assign multiple tags to one file, making it an even more useful feature!

Oh I'm so glad! I'm also a Mac girl and I'm back at my desk, so let me add: The abrmate application Angie ( @AZK ) mentions is a Windows only application. Unfortunately, the very few similar apps that existed for Mac have either disappeared or are no longer being updated and (as far as I have...

Hi there! I’m out the office for a couple of days and I’ll try to answer your questions when I return - are you on a Mac or PC? in the meantime, I have a blog post on how to install brushes - there’s a video there too. Let me know if you have any questions about it...

Love the vintage feel of this page and your great photos!

Fun, fun page!

Gosh what an impactful lyric! Stunning page!